How do bookings work?

Every new walk starts with a free Meet & Greet. I'll meet you and your pet before confirming any booking — we'll go through care details, emergency contacts, and the contract. After that, you can book individual walks or set up a regular schedule. No commitment until you're happy.

What areas do you cover?

Okehampton is my base, and I cover Sticklepath, South Zeal, North Tawton, Belstone, and Sampford Courtenay. Favourite walking spots include Abbeyford Woods, Melon, Fatherford Lane, the golf-club fields, and river-play spots. Out of catchment? Just message — happy to chat about travel.

What's included in a walk?

Every walk includes games, enrichment, and river play where appropriate. Group walks are up to 6 dogs in varied locations or in a secure field at no extra cost. Solo walks for nervous, anxious, or reactive dogs get my full attention — limited slots.

Are you fully insured?

Yes — fully insured, DBS checked, and Canine First Aid trained. I also hold a West Devon Animal Licence (WDAL0066) for Doggy Day Care. Happy to send you copies of insurance and certifications on request.

Do you walk in groups or solo?

Both. Group walks involve up to 6 dogs and are great for socialisation. Solo walks are reserved for nervous, anxious, or reactive dogs — I give them my full attention, plenty of space, and patience. Spaces for solo walks are very limited and lunch-time slots are usually not available.

Payment is either cash at the end of the week, or preferably via BACS — I send an invoice at the end of the month for the month we're on, due on the 30th.

What if I have a key safe or lockbox?

Just let me know if you're providing a key, have a lockbox, or anything different — I'll let myself in and lock back up when I leave. Your contract covers all key-handling details.

Is overnight pet sitting available?

Yes — but due to demand, overnight pet sitting in your own home is now strictly for my REGULAR clients. Prices cover 24 hours. Your pet must be able to be alone for max 3 hours while I'm out on solo walks.

What's your cancellation policy?

[TBC — Sophie will confirm at client review.] In general, I try to be flexible — if you let me know with reasonable notice I can usually accommodate changes.